Privacy policy
Last updated: [29/03/2026]
Compressed Sofas Australia ("we", "us", or "our") operates this website (compressedsofas.com.au). We are committed to protecting your personal information and your right to privacy.
This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our website, or otherwise interact with our services.
By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect personal information that you provide to us directly, as well as information collected automatically when you use our website.
Information You Provide
When you place an order or contact us, we may collect:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely via third-party providers)
- Order details and purchase history
Automatically Collected Information
We may automatically collect certain data when you visit our website, including:
- IP address
- Browser type and device information
- Pages visited and time spent on the site
- Referring website
This information is collected through cookies and similar technologies.
2. How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Provide customer support
- Send order confirmations and updates
- Improve our website and services
- Prevent fraud and ensure security
- Send marketing communications (only if you opt in)
3. Payments
All payments are processed securely through third-party providers such as Shopify Payments and PayPal.
We do not store your full credit card details. Payment information is handled in accordance with the privacy policies of these providers.
Our store is hosted on Shopify, which provides us with the e-commerce platform that allows us to sell our products securely.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality
- Remember your preferences
- Analyze traffic and user behaviour
- Deliver relevant advertisements
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
For more information, please refer to Shopify’s Cookie Policy.
5. Sharing Your Information
We may share your information with trusted third parties only when necessary, including:
- Payment processors (e.g. Shopify Payments, PayPal)
- Shipping and fulfillment partners
- Analytics providers
- Marketing platforms
We do not sell your personal information to third parties.
6. Data Security
We take reasonable precautions to protect your personal information.
However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only as long as necessary to:
- Fulfill your order
- Comply with legal obligations
- Resolve disputes
- Enforce our policies
8. Your Rights
Depending on your location, you may have rights to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications
To exercise these rights, please contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites. Please review their policies separately.
10. Children’s Privacy
Our website is not intended for individuals under the age of 16.
We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us: